Current subprocessors
“Core” providers are part of every Frontelio deployment. “If enabled” providers are engaged only when the related module or integration is switched on for your account — so they may not process your data at all.
DigitalOcean
Core- Purpose
- Cloud hosting — application servers and database
- Data
- All operational & account data
- Region
- EU · Frankfurt (FRA1)
Object storage (S3-compatible)
Core- Purpose
- Storage of photos, evidence, and uploaded documents
- Data
- Images & documents
- Region
- EU by default (configurable)
Firebase Cloud Messaging (Google)
Core- Purpose
- Mobile push notifications
- Data
- Device push tokens
- Region
- Global
Microsoft 365 (Microsoft Graph)
Core- Purpose
- Transactional & notification email
- Data
- Email addresses, message content
- Region
- EU / global (Microsoft)
Sentry
Core- Purpose
- Application error & performance monitoring
- Data
- Diagnostic & error metadata
- Region
- EU
Anthropic (Claude)
Core- Purpose
- AI photo verification & in-app AI assistance
- Data
- Submitted evidence images, prompt text
- Region
- Processing only (US-based API)
PostHog
If enabled- Purpose
- Product analytics — activation funnel (aggregate)
- Data
- Pseudonymous usage events (keyed by tenant)
- Region
- EU (configurable)
Postmark
If enabled- Purpose
- Visitor magic-link email (visitor management module)
- Data
- Visitor email addresses
- Region
- Global
How we manage subprocessors
- Each subprocessor is engaged under data-protection terms no less protective than those in our own DPA, and we remain responsible for their performance.
- We keep the list short and remove providers we no longer need.
- We will give reasonable advance notice of a material change to this list so customers can review it.
- A formatted, signable subprocessor schedule is available with our DPA on request.
A note on accuracy
This list reflects the providers our service actually uses. We do not list vendors we are not contracted with; where a provider only applies to an optional module it is marked “If enabled”. If you need the exact legal entity, processing location, and contract reference for any provider, request the full schedule at support@frontelio.com.